Technical writing + Knowledge flow analysis
Using plain English in technical writing
What’s so good about plain English .. ?!
Basically, plain English helps everyone learn stuff quicker. Whenever someone has stop and figure out what something means, like an acronym or a technical term, they stop reading and start wondering. Using plain English helps people just read and understand - it helps things happen faster!
Technical writers can translate complex stuff into plain English so information and knowledge reaches your audience more efficiently.
Contact Us
Melbourne, Sydney, Canberra + remote
Areas of Practice
Project documentation
Project documentation can include
reports
research related to the project
new instructions that need to be written down
lessons learned capture
Law and regulations
Law and regulations can form part of the input material for a technical writer where they need to be taken into account in policy and procedures, or guidelines. For example, incorporating data governance requirements into a user manual for business administrators.
Sometimes, law and regulations need to be communicated to an audience. For example, communicating strata law changes to people that live in an apartment complex.
Business analysis and knowledge flow
Considering the written and spoken points of information and knowledge storage within a business unit can give insight into how information and knowledge flows - and how it could flow more smoothly.
Offering more clarity in communications helps build value for businesses by
imparting efficiencies to business process
reducing repetition
reducing search times
building better working relationships
supporting company or organisational culture to grow through communication of its values and purposes
“Knowledge is the business asset that grows the more you use it.”
– Kimiz Dalkir
Get in Touch
Get in touch and we’ll have a conversation about getting your work done. If you know your requirements and timeframe, feel free to include them.